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#DIGITAL HELPERS

Our "digital helpers" ensure that you feel completely at home - "Schmitti" the self-check-in kiosk, "Resi" the guest information tablet, our "marmot den" snack machine and "Gustl" our "boss" - are always ready to make your stay as pleasant as possible.

 

Whether you need a smooth check-in , useful information about the region or a small snack in between – we have you covered.

Take a look around and discover how we make your stay with us uncomplicated , comfortable and relaxed .

#GUSTL

Hello,

I am your Gustl .


What am I doing here? I'm the boss here and I'll provide you with all the information you need during your stay. I'm sure you'll have fun with me.


My family and I feel at home in the impressive mountains of the Grossglockner and the magical region of Zell am See-Kaprun . With my soft fur and my little paws, I explore the picturesque landscape that surrounds me every day. My favorite place is a sunny rock from which I can overlook the valley. There I spend hours watching the hikers passing by and letting out my characteristic whistle to warn my fellow dogs.

 

Every now and then we are also discovered by hikers. It fills me with joy when visitors stop to admire me and maybe even take a photo of us. My life here in the mountains is an adventure full of discoveries and encounters, and I am grateful to be part of this beautiful nature.

 

Enjoy and appreciate our landscape and you will have a great time in our region.

Gustl, The Boss

#SCHMITTI

Our digital buddy: our self-check-in kiosk, also affectionately called “Schmitti”, can be found directly in the entrance area of the Pension Schmittental – always ready to help you with your self-check-in.

Schmitti will ensure that your arrival goes smoothly. If you have not yet completed the online check-in or if you still have a payment outstanding, you can simply do it here. All you need is your reservation number - which you will receive from us on your booking confirmation before your arrival.

Schmitti not only helps you check in, but also shows you what you still have to pay. This way you can start your vacation with us in the apartment building or guest house stress-free. Simple and uncomplicated - just the way we like it!

So, grab your reservation number and let Schmitti guide you through the self-check-in and receive your pin for your room or apartment.

Schmitti, our reservation manager

Gastfreund Tablet.jpeg

#RESI

Our dear “Resi”. Resi is our smart tablet and is available to you as a digital guest information point in the Pension Schmittental. She has all the information you might need during your stay.

With Resi you can find out everything about our house, the region, the summer card, bus timetables and exciting events that take place in the area. Whether you are looking for the best hiking trail, need tips for dinner or want to know where the next bus is - Resi has the answers.

She is always available to help you with just a tap on the screen. So grab your tablet, browse through the information and plan your day with us at Pension Schmittental!

Have fun exploring

Resi, our reception

#MARROTHOLE

Our "marmot den" is our versatile snack machine, filled to the brim with everything you could need. Whether snacks, sweets, nibbles or thirst quenchers such as water, juice and beer - here you will find everything your heart desires.

And for all of you who may have forgotten toothpaste, toothbrush or shampoo at home: don't worry! You can also get these in the marmot's den to squeeze out so that you are well taken care of. Conveniently, it is available to you around the clock. Whenever you get a little hungry or need something, our marmot's den is ready.

Just stop by and help yourself – and you’re ready for your day in the Schmittental!

Marmot burrow, 24/7

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  • Where can I park a trailer?
    There is enough space for motorcycle trailers in our large parking lot in front of the Schmittental. If necessary, we can also provide a garage space. If you would like this, please let us know in advance.
  • Where can I get information about my stay?
    Our digital guest folder, our “Resi”, is available to all our guests. Here you will find all the information, events, tips and links for your stay. You are also welcome to download the app to your mobile phone:
  • Where can I park?
    It is best to park directly in front of the house you have booked. If the parking spaces are full, you can also park for free in the large parking lot in front of Pension Schmittental. We ask that you keep the parking space provided for motorcycles in the carport free for them as well.
  • What if I travel with a small child?
    We are happy to provide a cot for your angel. Please let us know in advance if you would like this.
  • Where can I park my motorcycle?
    You are welcome to park your motorcycles in the designated space under the carport. If you have several motorcycles, please let us know in advance and we will provide you with a garage space.
  • Where can I leave my mountain bike/skis?
    Next to the garage is our bike and ski room. Here you can park and service your sports equipment.
  • Schmittental is SMOKE-FREE!
    Smoking is strictly prohibited in the guesthouse rooms and in the apartment building. If you do not comply with this, we will have to charge € 100.00 for the final cleaning.
  • Where can I rent bicycles?
    There are several bike rental companies in Zell am See that offer a selection of bikes for different needs. Sport 2000, Bründl Sport or Intersport Scholz are very good addresses for this. Please find out about the current locations, opening times and availability online in advance.
  • How does the arrival and departure work?
    The reserved rooms are available from 3:00 p.m. on the day of arrival. On the day of departure, please vacate your room by 11:00 a.m. Would you like to check in earlier? Then please let us know in advance so that we can make sure that your room is ready early enough for you to move into it.
  • Where can I get something to eat and drink?
    In the entrance area you will find two of our most popular support services for our employees: "Schmitti", our check-in kiosk, and our "marmot burrow". As in our Gustl's burrow, you will find lots of little treats here. Otherwise, we can happily recommend the restaurants of our colleagues in the city: If you don’t feel like eating out, Fratello also offers the option of having various dishes delivered.
  • Is it allowed to cook in the room?
    We offer you the opportunity to find shelter in a room or apartment with us. There are kitchens available in the apartments, so you are welcome to cook here! COOKING is strictly prohibited in the room! Anyone who does not comply will have to pay an additional € 100.00 for cleaning. Thank you for your understanding!
  • How can I book breakfast if I'm staying in the apartment?
    If you don't feel like preparing your own breakfast, you can book breakfast for an additional charge of €15.00 per person. This can of course also be booked on a daily basis. Please simply click on the additional breakfast product under your reservation and pay with your reservation.
  • When is breakfast served?
    We believe that a good start to the day requires an enjoyable breakfast. Therefore, we offer our guests a breakfast buffet in the guest house from 7:30 a.m. to 9:30 a.m. Apartment guests are welcome to book breakfast for an additional charge of € 15.00 per person per day.
  • Wie erhalte ich meine Sommerkarte?
    Um die Sommerkarte digital direkt auf dein Handy zu bekommen, muss die Zell am See Kaprun App installiert sein. Bitte achte dabei unbedingt darauf, dass du für die App und deine Gästeregistrierung die selbe Emailadresse verwendest. Selbstverständlich können bei mehreren Mitreisenden die Sommerkarten alle an eine App geschickt werden.
  • Why can't I get the summer card on my phone?
    Please check if you have completed all the steps correctly: Download the Zell am See-Kaprun app: Please provide your email address when checking in Create a user account and use the same email address as when checking in Open digital wallet & share the summer card with fellow travelers as needed
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